Privacy Policy
Privacy Policy
Secure Information Handling
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In compliance with the UK Data Protection Act 1998, the EU General Data
Protection Regulation (2016/679), and the UK Privacy and Electronic
Communications (EC Directive) Regulations 2003 (Data Protection
Legislation), we uphold strict security protocols in storing and disclosing
the information you provide to prevent unauthorized access. Our security
measures may occasionally necessitate proof of identity before disclosing
sensitive information. Under Data Protection legislation, we are obligated
to explain how we handle any personal data collected from you.
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Information Collection and Usage
To fulfil your order, we require certain personal information collected at
the time of order placement. The information we retain includes but is not
limited to: Title, Name, Address, Mailing Preferences (e.g., 'Do not mail' or
'Do not email'), Previous Purchases including costs, Telephone number
(solely for order-related matters), Email address. Credit card details are
encrypted upon entry and are not stored on our systems after use. We do
not gather Special Category Data (sensitive data) such as race, religion,
biometrics, or health data.
Your information is treated as private and confidential and is stored
securely, accessible only by designated staff.
We also collect data to pursue our legitimate interests, which include:
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Direct Marketing through email newsletters, advertising, and social
media platforms.
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Understanding our customers' preferences and shopping
behaviours.
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Enhancing our service and products.
Direct Marketing and Marketing Preferences Management
1.Marketing by us, The Purist Organic Skincare
We may contact you via post, SMS, and/or email to inform you about our
new products and offers. If you wish to stop receiving communications
from The Purist, please email thepuristorganicskincare@gmail.com or
write to us at the address provided.
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Understanding Customers' Preferences
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We tailor our communications to inform you about our offerings based on
your preferences and behaviour. If you prefer not to have your data used
for this purpose, please contact us via email or mail.
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Improving Service and Products
Feedback and inquiries regarding customer service or product analysis are
used to enhance our services and products. If you wish for your feedback
to not be used in this manner, please communicate your preference to us.
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Data Retention
To serve our customers effectively and inform them about new products
and services, we retain customer data for 20 years after the last purchase
date.
Your Rights
You have the right to:
Request information about the personal data we hold about you.
Update or amend any outdated or incorrect data.
Request deletion of the data we hold about you.
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Disclosures
We endeavour to act in the best interest of our customers and will not
misuse our position as data controllers. We aim to fulfil data disclosure or
amendment requests promptly.
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Credit Card Security
We prioritise the security of our customers' data, including credit card
information. Our website features a secure payment page hosted by
Paypal, a leading payment provider.
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Computer Tracking and Cookies
We use cookies for essential website functionality and performance
analysis. Additionally, we may use third-party cookies for enhanced
website functionality and market research. You have the option to disable
cookies, though it may affect website performance.
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Contact Us
For any questions or comments regarding our data handling practices,
please contact us at thepuristorganicskincare@gmail.com or write to us at
the provided address.